About SmartBrains Engineers & Technologist Pvt. Ltd. (For HCL):

We are serving engineering fraternity since 1998 in major area of Design Engineering for Oil & Gas sector with Client like Samsung Heavy Engineering. We do work with 24+ Sector Skill Councils of MHRD for their Skill Development Program and trained more than 80k candidates. Currently we are also Staffing Partner of Major I.T Organization like HCL / Tech Mahindra / Accenture to fulfill their man-power requirement for Noida Bengaluru, Chennai and Hyderabad Location.

Job Description:

Candidates should have Good Knowledge of troubleshooting, maintenance, configuration, backup, server admin, technical support.
 Handle issues regarding Cisco, Routers, Switches, LAN & WAN & MAN connection, and also deals with Installation, Configuration, Maintenance, and Troubleshooting.
 Job roles involve the support of products on Windows Server, UNIX, Mainframe, Share Point, and Active Directory.
 Good knowledge in the Installation of hardware & Software.
 Work on Client Servers like Windows, Linux, UNIX
 Work on various Software-Applications
 Ability to troubleshoot common PC issues (Optional)
 Antivirus monitoring
 Assisting customers with inquiries while providing consultative support and recommendations.
 Successfully performs against department scorecard metrics including Quality Assurance, First Contact
 Resolution and Customer Satisfaction Rating.

Key Responsibilities:

Installation, Configuration, Maintenance and Troubleshooting

Circular Link: https://erp.aktu.ac.in/Attachments/Circular/18318gnotteg0.pdf