Job Description:

• Enable customers take informed decisions with regards to Financial wellness (Credit rating)
• Drive active customer engagement by providing customized support.
• Achieving the monthly targets for portfolio liquidation
• Interact with Customer to handle queries, solve issues and problems with regards to products and services of Clearmydues
• Reminder calls to clients, analyse customers need and recommend appropriate
• Provide chat/email support to clarify customer queries and information related to Clearmydues
• Follow pre-defined support procedures and
• Record details of enquires, comments and action
• Prepare and distribute customer activity report.

Link to circular: https://erp.aktu.ac.in/Attachments/Circular/16611fwkraywg.pdf